TATA Play bill payment
Pay your TATA Play bill online with UPI, card or net banking. Enter your Mobile Number to fetch the latest bill and pay in two taps.
How to pay a bill on Crunsee
- Choose a category and your provider.
- Enter your account number exactly as it appears on your bill.
- Check the amount, then pay with UPI, card or net banking.
Frequently asked questions
Where do I find my subscriber ID?
Your subscriber ID, customer ID or VC (smart card) number is on your welcome letter, in your operator's app, or on the TV screen in the set-top box's account or mail section. Some operators also accept your registered mobile number.
Is there a minimum recharge amount?
Operators set minimum amounts, and some packs need a fixed amount. If you pay less, the operator can decline it. Crunsee shows the operator's limits where they're available.
I recharged, but my channels haven't come back.
Keep the set-top box switched on and tuned to a channel for a few minutes so it can receive the update. If channels still don't appear, refresh your account from the operator's app or helpline, or contact the operator with your reference number.
I recharged the wrong subscriber ID. What now?
A successful recharge goes straight to the operator and can't be reversed by Crunsee. Contact the DTH operator; any transfer or refund is at their discretion.
Is it safe to pay on Crunsee?
Bill payments on Crunsee run on Bharat Connect, the bill payment system from NPCI, and are processed through our partner bank. Payments go through a secure payment gateway, so Crunsee never sees your card number, CVV or UPI PIN.
Will I get a receipt?
Yes. Every payment has a receipt with its Bharat Connect reference number, and you can find it in History at any time.
What happens if a payment fails?
If any amount was debited, it is returned automatically to the account you paid from. You don't need to pay again to get it back. Track it in History, and contact support with your reference number if it hasn't come back in a few working days.
