Electricity bill payment online

It's printed on your electricity bill, usually near your name and address. Depending on your provider it's called the consumer number, CA number, service number, K number or account ID. Enter it exactly as printed, including any leading zeros.

Some states have more than one electricity provider, and some providers list their regions or divisions separately. Choosing the right one sends your number to the provider that holds your account. If you're unsure, check the provider name on your bill.

That depends on your provider. Some accept only the exact bill amount, some accept a part payment or an advance, and prepaid meter recharges let you choose the amount within the provider's limits. Crunsee shows what your provider allows before you pay.

Your provider is told through Bharat Connect as soon as the payment succeeds, and your receipt shows the Bharat Connect reference number. The provider's own records can take a little longer to update, so pay a few days before the due date and keep the receipt.

Bill payments on Crunsee run on Bharat Connect, the bill payment system from NPCI, and are processed through our partner bank. Payments go through a secure payment gateway, so Crunsee never sees your card number, CVV or UPI PIN.

Yes. Every payment has a receipt with its Bharat Connect reference number, and you can find it in History at any time.

If any amount was debited, it is returned automatically to the account you paid from. You don't need to pay again to get it back. Track it in History, and contact support with your reference number if it hasn't come back in a few working days.