Broadband bill payment online

Your account number, customer ID, user ID or landline number with STD code, depending on your provider. It's printed on your bill and shown in your provider's app. Enter it exactly as shown.

Some providers, often smaller regional ones, don't share bill details through Bharat Connect. For them you enter the amount yourself, so check it against your bill or the provider's app before you pay.

Your provider receives the payment through Bharat Connect when it succeeds. Restoring the service is up to the provider and can take a few hours. If it's still off, contact your provider with the Bharat Connect reference number from your receipt.

Your receipt shows the amount, date, provider, your account number and the Bharat Connect reference number, and many employers accept it. If yours needs a tax invoice, download it from your provider.

Bill payments on Crunsee run on Bharat Connect, the bill payment system from NPCI, and are processed through our partner bank. Payments go through a secure payment gateway, so Crunsee never sees your card number, CVV or UPI PIN.

Yes. Every payment has a receipt with its Bharat Connect reference number, and you can find it in History at any time.

If any amount was debited, it is returned automatically to the account you paid from. You don't need to pay again to get it back. Track it in History, and contact support with your reference number if it hasn't come back in a few working days.